Tóth Gergő Tamás
Interaction Design MA
supervisor
Fogarasy Tamás
masterwork consultant
Csertán Ákos
masterwork opponent
Almássy Dániel
thesis consultant
Szeles Nóra
thesis opponent
Ferenczhalmy Zsófia
masterwork
Examining transactions as interactions
As payment solutions became digitalised, the less popular use of cash and its skeuomorphic features has made payment and transactions hard to perceive, impacting consumer behavior and financial mindfulness. We lost the feeling of payment, the feel of money leaving our hands. My masterwork is a proposal of a new payment interaction aimed at reintroducing friction and payment pain into digital transactions. The masterwork is intended to mitigate the issues caused by digitalisation by bridging the gap between convenience and friction. Through combining haptic, auditory, and visual cues, the proposed interaction aims to enhance the experience of paying while fostering greater financial awareness and responsibility by giving back the feeling of paying for something.
thesis
Payment transactions are interactions
Examining digital payments and transactions as interactions
In my thesis I research the dematerialisation of money, how the digitalisation of finance poses a risk for future financial literacy. With the move from physical cash to digital transaction, we lose features that enables us to see and feel, to realise when we pay. Research shows this dematerialisation causes more spending and less responsible finance management. Modernisation takes convenience as a priority. I will elaborate on how and why it is important to take into consideration human thinking when designing payment solutions. Furthermore, I will present current digital payment solutions and how they interact with payment phenomena such as payment pain. The gathered insights will be used to collect areas where redesigning payment interactions could provide a payment interaction that is convenient yet enables us to reintroduce the features of cash lost with dematerialisation through a digital approach.